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return policy

Return/ Refund Policy
No. Human hair extensions are considered to be a hygienic product by law. We take matters of hygiene and public safety seriously and do not allow opened items to be returned for the safety of all of our customers. Once your package arrives at our warehouse, it will be inspected to ensure the security seals haven’t been tampered with. If we find the seals have been tampered with, you will not receive a refund or your opened item back. If you have any questions or concerns, please email our team @beauxhairextension@gmail.com

We ask the customers to provide their hair pictures before so as to match the color shade and their requirements and then we customize it for them. You can always mail us if you receive any damaged product but we ensure we check it thrice before dispatching any of our orders so our customers don’t face any problem at all.


You may contact us by email at beauxhairextension@gmail.com. The beaux Hair support team operates 7 days a week, 24 hours a day. We always guarantee a response within 24 hours and will be happy to help you!


Our hair accessories (ties/scrunchies, clips & headbands), Hair Extensions Application Kit, Eyelashes, Silk hair care are final sale. Thank you for your understanding.

If you consider your product falls under any given above reasons, feel free to contact help@beaux-hair.com within 7 (seven) days of receipt of the product. It will take 15 (five) business days in order to process any qualifying exchange or return.